Cart
0
Shipping policy
Shipping Policy – Furniture
Thank you for shopping with us. We are committed to delivering your furniture safely and efficiently. Please review our shipping policy below:
1. Order Processing
-
All orders are processed within 2–5 business days.
-
Custom or made-to-order furniture may take 7–21 business days depending on design and availability.
-
Orders are not processed on weekends or public holidays.
2. Shipping Time & Delivery
-
Standard delivery time: 5–10 business days after dispatch.
-
Remote or rural areas may take additional 2–5 days.
-
Delivery timelines may vary due to unforeseen circumstances such as weather, logistics delays, or high demand.
3. Shipping Charges
-
Shipping charges are calculated at checkout based on location and product size.
-
We may offer free shipping on selected products or promotional offers.
4. Delivery Process
-
Large furniture items are delivered via third-party logistics partners.
-
Delivery is typically ground floor only, unless otherwise specified.
-
Customers must ensure proper access (e.g., elevators, stairways) for smooth delivery.
5. Order Tracking
-
Once your order is shipped, you will receive a tracking ID via email/SMS.
-
You can track your shipment through our logistics partner’s website.
6. Damaged or Missing Items
-
Please inspect your order at the time of delivery.
-
If the product is damaged or missing parts, report it within 48 hours with photos/videos.
-
We will arrange a replacement or resolution accordingly.
7. Failed Delivery Attempts
-
If delivery fails due to incorrect address or unavailability, re-delivery charges may apply.
8. International Shipping
-
Currently, we ship within India only. For international orders, please contact our support team.
9. Contact Us
For any shipping-related queries, feel free to contact our support team at:
-
Email: amirulansari7812@gmail.com
-
Phone: +91 7290867812
Note: Delivery timelines are estimates and not guaranteed. We strive to ensure timely delivery while maintaining product safety and quality.
